Withdrawal policy

Consumers have a right of withdrawal as set out below. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business or profession. This is a translation for convenience; the German version is authoritative.

Withdrawal policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us (Birthelmer Digital, owner Sebastian Birthelmer, Lichtenfelser Straße 39a, 96103 Hallstadt, Germany, phone: +49 176 31673319, email: birthelmer.business@gmail.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Early expiry of the right of withdrawal

The right of withdrawal expires for a contract for the supply of digital content not supplied on a tangible medium once we have begun performing the contract after you

1. have expressly consented to us beginning performance before the end of the withdrawal period,
2. have acknowledged that by giving your consent you lose your right of withdrawal once performance begins, and
3. we have provided you with a confirmation of the contract including this consent on a durable medium (e.g. by email).

Performance of the contract begins when the first download starts.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

• To Birthelmer Digital, owner Sebastian Birthelmer, Lichtenfelser Straße 39a, 96103 Hallstadt, Germany, email: birthelmer.business@gmail.com:
• I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
• Ordered on (*)/received on (*)
• Name of consumer(s)
• Address of consumer(s)
• Signature of consumer(s) (only if this form is notified on paper)
• Date

(*) Delete as appropriate.